Frequently Asked Questions
Welcome to the UMF Medical FAQ page—your resource for quick answers to the most common questions about our products, services, and capabilities. Whether you’re evaluating capital equipment for a new facility, sourcing through a GPO, planning a renovation, or supporting procurement efforts, this page is designed to provide the clarity and confidence you need to move forward.
If you have additional questions or require personalized assistance, our team is here to help.
Who is UMF Medical?
UMF Medical is a trusted manufacturer of innovative exam room solutions for physician offices, hospitals, and clinics worldwide. Headquartered in Johnstown, PA, since 1956, UMF Medical is helping providers meet rapidly changing healthcare needs. Recently named Exporter of the Year by the U.S. Small Business Administration, world-class exam room solutions from UMF Medical include exam and procedure chairs, casework, mobile cabinets, physician stools and chairs, stainless steel instrument tables, IV poles, bassinets, and cabinets.
In addition, UMF Medical provides interior design and project management services for healthcare facilities throughout the United States, enabling clients to elect in-person or virtual design consultations.
What does UMF Medical manufacture?
UMF Medical offers a robust portfolio designed to meet the needs of modern healthcare environments. Our product offerings include:
- Power Exam Tables
- Power Procedure Chairs
- Manual Exam & Treatment Tables
- Stainless Steel Storage Cabinets
- Stainless Steel Foot Stools
- Stainless Steel Stools
- Additional Stainless Steel Products
- Seating Solutions
- Blood Draw Chairs
- Pediatric Products
- Laminate and Metal Cabinets
- Narcotic Lockers
- Medical Waste Receptacles
Each product is engineered for clinical performance, durability, and long-term value, with a range of configurations and finishes to support diverse healthcare applications.
What makes UMF Medical different?
- 5-Star customer service with knowledgeable support
- Made in the USA with rigorous safety and performance standards
- Durable construction designed to reduce lifecycle costs
- Customizable options in colors, configurations, and storage
- Professional design services to transform your space
Where can I see your product options?
Explore our full catalog right here on the website:
Do you sell directly to customers?
We sell primarily through a nationwide network of authorized distributors and Group Purchasing Organizations. Contact us for specifics and additional information.
Can I request a quote?
Quotes can be requested by completing our Quote Request Form or contacting our customer service team. Please include product specifications, volume estimates, and any customization requirements.
Do you offer different shipping methods?
- Dock to Dock: Customer has a receiving dock that can accommodate delivery by LTL Freight Carrier.
- White Glove Delivery: unloading from truck, transporting product inside facility to room of choice, removal of product from skid, setting product in location of choice, removing all packaging materials.
- Dock to Dock with Liftgate Delivery: For deliveries without a loading dock, lift gate service gets the product off the truck to ground level. This does not place the product inside the building.
- Dock to Dock with Lift Gate and Inside Delivery: Product is transported from the truck to just inside the front door of the building (Please note, this does not include the room of choice.).
- Old Table removal is available for a separate fee.
What if I need help with my order or product?
Our customer service and technical support teams are here to help.
Call us at 814-266-8726 or use our Contact Us form.